Effective January 1, 2026. These policies protect students, families, teachers, scheduling consistency, billing clarity, and overall educational quality.
Tuition is based on enrollment and reserved instructional time, not attendance.
Ongoing enrollments require a valid payment method on file and current billing information.
Missed lessons are non-refundable; make-up accommodations depend on notice, teacher availability, and academy availability.
Families and students are expected to support a respectful, safe, and consistent learning environment.
Review the complete Apollo Music Academy handbook before enrollment and whenever policy questions come up.
Effective Date: January 1, 2026
Welcome to Apollo Music Academy. Our mission is to provide high-quality, engaging, and structured music education in a professional, supportive, and inspiring environment.
These policies are designed to protect students, families, teachers, scheduling consistency, and overall educational quality. By enrolling in Apollo Music Academy programs, all families acknowledge and agree to the policies outlined below.
Tuition reserves:
Tuition is based on enrollment and reserved instructional time, not attendance.
All tuition payments are non-refundable unless otherwise required by California law.
All ongoing enrollments require a valid payment method on file.
Tuition is automatically processed on the academy's scheduled billing date each month.
Families are responsible for maintaining updated billing information.
Returned payments, declined transactions, or failed autopay attempts may result in:
Tuition is due on the academy's scheduled billing date.
Apollo Music Academy provides a grace period through the 1st day of the following month.
If payment remains unpaid after the grace period:
Repeated late payments may affect enrollment status.
Consistent attendance is essential for musical growth and curriculum progression.
Students are expected to attend lessons on time and prepared with:
Late arrivals do not extend lesson end times.
Missed lessons are non-refundable.
When sufficient notice is provided, Apollo Music Academy may offer:
All make-up accommodations are subject to teacher and academy availability.
Lessons canceled with less than 24-hour notice are considered forfeited and do not qualify for a live make-up lesson.
To support continued student progress, Apollo Music Academy may provide:
Recorded lesson substitutions are:
This policy includes:
Students who fail to attend their scheduled lesson without communication are considered no-shows.
No-show lessons are forfeited and do not qualify for a live make-up lesson.
At the academy's discretion, students may still receive:
Repeated no-shows may result in:
Students who are sick should remain home.
When appropriate, students may request:
Apollo Music Academy reserves the right to move lessons online during illness outbreaks, emergencies, or other circumstances affecting in-person instruction.
If a teacher must miss a lesson, Apollo Music Academy may provide:
Apollo Music Academy reserves the right to assign substitute teachers to maintain instructional continuity.
Schedule change requests are subject to teacher and academy availability.
Schedule changes are not guaranteed.
Frequent schedule changes may not be accommodated in order to preserve scheduling consistency for all students and teachers.
Families wishing to withdraw must provide written notice at least 14 days before the next billing cycle.
Failure to provide proper notice may result in upcoming tuition charges remaining due.
Reserved lesson times are not indefinitely held without active enrollment.
Students who withdraw may lose their reserved time slot and may be subject to re-enrollment availability.
Families participating in online lessons are responsible for:
Technology issues on the student side do not automatically qualify for refunds or make-up lessons.
Parents are welcome to observe lessons when appropriate.
To maintain an effective learning environment, parents are expected to:
Apollo Music Academy reserves the right to limit observation privileges if disruptions occur.
Apollo Music Academy maintains a respectful and safe educational environment.
Students and families are expected to demonstrate respectful behavior toward:
Apollo Music Academy reserves the right to suspend or terminate enrollment for:
Students and families are responsible for maintaining proper care of personal instruments and materials.
Apollo Music Academy equipment may not be used outside supervised instruction unless authorized.
Families may be financially responsible for damages caused by negligence or misuse.
Apollo Music Academy may photograph or record:
Media may be used for:
Families who wish to opt out must notify the academy in writing.
Families are encouraged to communicate respectfully and professionally with teachers and staff.
Apollo Music Academy maintains business communication hours and response timelines.
Immediate responses outside business hours are not guaranteed.
Apollo Music Academy may offer optional performances, showcases, recitals, and academy events.
Participation requirements, attire, fees, rehearsal expectations, and schedules may vary by event.
Event details are subject to change.
Photography and recording may occur during events.
Apollo Music Academy reserves the right to:
due to circumstances beyond reasonable control, including:
All Apollo Music Academy curriculum, lesson structures, videos, graphics, worksheets, educational systems, branding, and materials remain the intellectual property of Apollo Music Academy.
Materials may not be:
without written permission from Apollo Music Academy.
Apollo Music Academy reserves the right to update policies, tuition structures, scheduling procedures, and operational guidelines at any time.
Updated policies will be communicated to enrolled families when applicable.
By enrolling in Apollo Music Academy programs, families acknowledge that they have read, understood, and agreed to the policies outlined in this handbook.
Thank you for being part of Apollo Music Academy.
Dream Big & Shine Bright.
No. Missed lessons are non-refundable.
When sufficient notice is provided, Apollo may offer a make-up lesson, group make-up class, recorded lesson, practice assignment, or supplemental educational material. All accommodations are subject to teacher and academy availability.
Lessons canceled with less than 24-hour notice are forfeited and do not qualify for a live make-up lesson. Apollo may provide brief recorded or supplemental support when appropriate.
Families wishing to withdraw must provide written notice at least 14 days before the next billing cycle.
Book a trial, complete parent intake, or contact Apollo so the next move feels clear.
