Privacy clarity for families, schools, and website visitors.
This privacy page explains how Apollo handles website transactions, short-lived pending checkouts, verified customer records, general contact forms, communications, and family support requests.
How Apollo handles website information.
Information Collected
Names, contact details, student age, program interest, schedule needs, and inquiry details may be collected through forms.
Parent and Student Information
Parents or guardians may share student age, goals, experience, schedule needs, equipment, and learning context so Apollo can recommend the right starting path.
How It Is Used
Apollo uses submitted information to respond, recommend placement, coordinate lessons, and support families or schools.
Payment Handling
Apollo uses third-party booking or payment tools for payment activity. Families should not send card numbers, passwords, medical records, or sensitive private records through website forms.
No Public Student Data
Family Support Center pages do not display private student records, payment data, or individual progress reports.
Third-Party Tools
Apollo uses tools such as Netlify hosting, FormSubmit email routing, Square booking and payments, Google Search Console, Google Analytics, optional Meta advertising tracking, and email or phone communication.
Contact Verification
For a selected transaction, Apollo may send a one-time security code to the adult parent or guardian email address or mobile number through a configured delivery provider. Requesting or confirming a code is not an inquiry, marketing opt-in, booking, enrollment, or advertising conversion. Challenges remain in short-lived transaction sessions; durable paid records keep only the minimal verification result.
Advertising Measurement
Optional consent-aware analytics may record non-identifying page views, selected transaction path, checkout start, and aggregate abandonment. Apollo reports paid-trial scheduling, purchases, attendance, and enrollment only after server verification. Contact/intake completion is not reported as a Meta Lead or GA4 generate_lead conversion. Apollo does not send child names, free text, card details, passwords, or sensitive student records to advertising tools.
Retention and Requests
Incomplete Fall funnel sessions expire after 45 minutes and are automatically purged; payment-pending reconciliation may remain transient for up to 120 minutes. They do not enter Apollo’s inquiry or marketing lists. Verified payment, booking, enrollment, accounting, and legally required records are retained only for legitimate operational, accounting, legal, and safety needs. Families may contact Apollo to request access, correction, or deletion when appropriate.
Children's Privacy
Apollo forms are intended for parents, guardians, school representatives, and adult applicants, not for young children to submit personal information directly.
Media Consent
Identifiable student photos or video for marketing should require a separate affirmative family choice.
Questions families ask about Apollo Privacy Shield.
Yes. Apollo may update this website-facing policy when business practices, forms, booking tools, analytics, legal requirements, or family support systems change.
No. It is a public support center and does not display private student records, payment data, or individual progress reports.
Use the Contact page.
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