Family Support Center

Find your next step with Apollo.

New to Apollo? Start with program guidance and enrollment questions here. Already taking lessons? The Family Support Center connects you to scheduling, billing, practice and your current lesson support.

A family should never have to hunt for the right answer or the right person to ask.

Apollo family support desk

Student absences follow the attendance terms. With sufficient notice, private make-up support is subject to actual availability. Private lessons canceled by the student or family with less than 24-hour notice do not qualify for a live makeup, unless the applicable agreement, an approved exception or law requires otherwise. Group students receive the week's practice and recap materials without an automatic private makeup. If Apollo cannot provide purchased live instruction, the separate live-makeup and tuition-adjustment terms apply; practice resources alone do not replace it.

No. This is a public support center, not a private account portal and not a place for student records, payment data, or individual progress reports.

New families should book a $29 trial or complete the parent intake so Apollo can recommend the right placement.